Frequently Asked Questions

Low Limits Casino most commonly asked questions...

Please read through our Frequently Asked Questions for answers before contacting a customer service representative. Click on a Question below to Jump to the Answer.

If I Can't Get the Casino Games to Work, Will I get My Money Back?

Why Can't I Play Some of the Casino Games?

My Computer Froze / Crashed in the Middle of a Game. What Happens to My Bet?

Why Didn't I Get My Casino User ID Number?

I received a message saying "lost connection with casino server." What do I do?

I am trying to log-in to the Casino but it says: "Sorry, casino is not responding. Please try again later."

I have money in my account, but I can't bet or play.

My browser seems "frozen." None of the buttons work on the casino game I am playing.

I am looking at the Casino page, but I don't see the log-in fields asking for my USER ID # and Password.

Do you have a question that is not on our list?

What about my privacy?

US Gaming Bill SBN Games Player Information

Please read through our Frequently Asked Questions for answers before contacting a customer service representative. Click on a Question below to Jump to the Answer.

You can also contact Support Services 24 Hours a Day, 7 Days a week via a Support Ticket (Help Desk), or clicking on Live Help, or emailing support@lowlimits.com

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